VizExplorer announced that it has signed an agreement with the Choctaw Nation of Oklahoma to put in hostViz, the company’s player development solution at Choctaw Casino Resort properties in Oklahoma.  

Along with the VizExplorer Data Integration Hub and vizDashboard, Choctaw Casino Resort’s Player Development department has also selected hostViz—a comprehensive CRM tool that gives real-time player management and development, host task facilitation and reporting capabilities.

hostViz empowers casino hosts to simply manage tasks with real-time data about their VIP player activity. Available on desktop and mobile, hosts take pleasure in highly efficient task management, improved player communication and increased face-to-face interactions. Host team leaders use hostViz to facilitate host tasks, track individual and team performance and  ultimately increase VIP player activity and resulting revenues.

“At Choctaw Casino Resort, enhancing our VIP guest experience is essential to our future success. We feel that our partnership with VizExplorer and the hostViz solution will let us accomplish that goal and remain competitive in today’s gaming environment,” said Walter Allen, director of player development at Choctaw Casino Resort.

“We’re thrilled that hostViz is being deployed by Choctaw’s hardworking Player Development team to enhance their operational intelligence,” said Angela Ahmet, VP of shopper success at VizExplorer. “We developed hostViz to assist hosts increase their efficiency and interactions with players, and to assist casinos offer a customized guest experience that drives revenue.”

hostViz is an integral part of VizExplorer’s Operational Intelligence solution that permits the smart casino, and have been deployed in additional than 60 casinos within the last 18 months.

Read More... [Source: Featured Products]